At Baseball Bargains, we’re committed to providing baseball enthusiasts with high-quality equipment and apparel at great prices. We want your shopping experience to be as smooth as a well-oiled glove, which is why we’ve created this straightforward shipping and returns policy.

Shipping Information

Order Processing

We process all orders within 1-2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order ships.

Shipping Options

We offer two convenient shipping methods to get your baseball gear to you:

  • Standard Shipping:
    • Carrier: DHL or FedEx
    • Delivery Time: 10-15 business days after shipping
    • Cost: $12.95 USD
  • Free Shipping:
    • Carrier: EMS
    • Delivery Time: 15-25 business days after shipping
    • Available for orders over $50 USD

Note: We ship worldwide, with the exception of some Asian countries and remote areas. Delivery times may vary depending on your location and customs processing.

Returns & Exchanges

We stand behind the quality of our baseball equipment and apparel. If you’re not completely satisfied with your purchase, we’re here to help with our simple returns process.

Our Return Policy

You may return most items within 15 days of receiving your order for a refund or exchange. To be eligible for a return:

  • Items must be unused and in their original condition
  • Original packaging must be intact
  • Proof of purchase is required

Non-Returnable Items

For safety and hygiene reasons, the following products cannot be returned:

  • Catchers Gear (used protective equipment)
  • Balls that show signs of use
  • Footwear that has been worn outdoors
  • Any items marked as “final sale”

How to Initiate a Return or Exchange

Follow these simple steps to process your return or exchange:

  1. Contact our team within 15 days of receiving your order by emailing [email protected] with your request
  2. Complete the Return Request Form (template provided below)
  3. Wait for approval – we’ll respond within 2 business days with return instructions
  4. Package your item(s) securely in the original packaging
  5. Ship your return to our warehouse at:
    Baseball Bargains Returns
    1458 Isaacs Creek Road
    Jacksonville, US 62650

Return Request Form Template

Subject: Return/Exchange Request – Order #[Your Order Number]

Dear Baseball Bargains Team,

I would like to request a [return/exchange] for my recent order #[Your Order Number].

Item(s) to return/exchange:
– [Product Name], [Size/Color if applicable], [Quantity]
– [Repeat for additional items]

Reason for return/exchange: [Please specify]

Preferred resolution: [Refund to original payment method/Store credit/Exchange for

Sale!
Akadema 20 Inch Training Baseball Bat
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Bats

Akadema 20 Inch Training Baseball Bat

Original price was: $44.95.Current price is: $31.47.
]

Please let me know the next steps to complete this process.

Thank you,
[Your Full Name]
[Your Email Address]
[Your Contact Number]

Refund Processing

Once we receive and inspect your returned item(s):

  • Refunds will be processed within 5-7 business days
  • Your refund will be issued to your original payment method (Visa, MasterCard, JCB, or PayPal)
  • Shipping costs are non-refundable unless the return is due to our error

Note: Refunds may take 1-2 billing cycles to appear on your credit card statement.

Exchange Process

For exchanges:

  • We’ll ship your replacement item once we receive your return
  • Standard shipping charges apply for the new item unless the exchange is due to our error
  • If the replacement item costs more, you’ll need to pay the difference

Damaged or Defective Items

If you receive a damaged or defective item:

  • Contact us immediately at [email protected]
  • Include photos of the damage or defect
  • We’ll arrange for a replacement or refund at no additional cost to you

Important Notes

  • Return shipping costs are the customer’s responsibility unless the return is due to our error
  • We recommend using a trackable shipping method for returns
  • International returns may be subject to customs fees, which are non-refundable

Questions?

Our customer service team is happy to help with any questions about shipping, returns or exchanges. Contact us at [email protected] and we’ll respond within 24-48 hours.

Last Updated: [Insert Date]